Accessibility Statement
La Banque Postale is committed to making its websites, intranet, extranet, and software applications accessible (including its mobile applications and digital urban furniture) in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.
This accessibility statement applies to LFDE – La Financière de l’Échiquier.
Compliance Status
LFDE – La Financière de l’Échiquier is partially compliant with the General Accessibility Improvement Framework (RGAA).
Test Results
The compliance audit conducted by La Banque Postale reveals that 50% of the RGAA version 4.1.2 criteria are met.
Non-Accessible Content
Non-Conformities
– Some informative images do not provide a text alternative.
– Some decorative images are not ignored by screen readers.
– Some text alternatives for informative images are not relevant.
– Some frames (frame, iframe) do not have titles.
– Some text has insufficient contrast with its background.
– Some components or graphical elements have insufficient contrast with their background.
– Some media (audio, video) do not provide audio description.
– Some summaries of complex data tables are not relevant.
– Some layout tables become incomprehensible when linearized.
– Some row or column headers in tables are not correctly declared.
– Some row or column headers in tables are not correctly associated with data cells.
– The wording of some links and their context do not make their function or destination clear.
– Some scripts are not compatible with screen readers.
– Some scripts cannot be controlled via keyboard.
– Some status messages are not properly conveyed to screen readers.
– Some pages have invalid source code: writing rules, opening, closing, and nesting of elements; uniqueness of id attributes.
– Some language changes are not indicated in the source code (lang attribute).
– Some HTML tags are used solely for visual presentation purposes.
– On some pages, information is not properly structured with headings (h1, h2, etc.).
– On some pages, the document structure is not coherent (landmark regions).
– Some information becomes incomprehensible when CSS is disabled.
– Some text becomes unreadable when font size is increased to 200%.
– Some non-obvious links are not highlighted by a contrasting color and a display change on keyboard focus or mouse hover.
– On some elements, keyboard navigation focus is not visible.
– Part of the content is hidden when the screen width is 320 px.
– Changing text spacing properties hides content or breaks functionality.
– Some form fields do not have labels.
– Some choice list elements of the same nature are not grouped.
– Some form fields do not properly validate input.
– Some form fields do not provide error correction suggestions.
– Some form fields do not facilitate autofill.
– Some page regions are not marked as such.
– On some pages, there is no direct link to the main content.
– Some additional content appearing on keyboard focus or mouse hover is not accessible via keyboard.
– New windows open without user control.
– Some office documents are not accessible and have no alternative.
– Some content becomes unavailable when screen orientation changes.
Establishment of This Accessibility Statement
This statement was created on August 8, 2025. It was updated on September 12, 2025.
Technologies Used on the Site
Test Environment
Content rendering checks were performed based on the RGAA reference base, with the following versions:
- On Windows 11 PC with Chrome and NVDA
- On Windows 11 PC with Edge and NVDA
Tools Used to Assess Accessibility
- Web Developer Toolbar
- Colour Contrast Analyser
- Component Inspector
- RGAA Assistant
- W3C HTML Validator
Pages Verified for Compliance
- Header and footer
- Home
- Contact
- Legal notices
- Our conviction
- Funds
Feedback and Contact
If you are unable to access content or a service, you can contact the person responsible for LFDE – La Financière de l’Échiquier to be directed to an accessible alternative or obtain the content in another form.
- Contact La Banque Postale intranet@labanquepostale.fr
Remedies
If you notice an accessibility issue preventing you from accessing content or functionality on the site, and you report it but do not receive a response, you have the right to submit a complaint or request mediation to the Defender of Rights.
Several options are available:
-
- Send a message to the Defender of Rights (opens in a new window)
- Contact the Defender of Rights delegate in your region (opens in a new window)
- Send a letter by post (free, no stamp required) to:
Defender of Rights
Libre réponse 71120
75342 Paris CEDEX 07